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Android tablet doesn't show Dashboards(Xcelsius) documents in SAP BI Mobile App on Netweaver WAS (AIX)

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Hi, all.

 

We set up BI platform on netweaver WAS (AIX) normally.

We tested in two types of devices (iOS-iPad, Android-Tablet),

But Android tablet doesn't open the Dashboards(Xcelsius) document.

Web Intelligence documents are opened well in both.

 

actioniOS (iPad)Android (Tablet)
logonsuccesssuccess

show

menu &

report name

successsuccess

open

document

(Webi)

successsuccess

open

document

(Xcelsius)

successfaild

 

Does anyone know about this situation?

 

--- details ---

* BI4.1 SP5 patch 5

* Netweaver WAS 7.2

 

* xcelsius.properties

MobileBIService/WEB-INF/classes/internal/xcelsius.properties

document.supported.devices=ipad,iphone,androidtablet,androidphone,wintablet,winphone

 

* In other WAS (tomcat, Web Logic, WebSphere), all works.

 

Thanks.

 

 



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