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Label printing issue

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Hi,

I am facing one issue while printing the Batch related characteristic information on the Label in Variant configuration.

 

The issue is that entire data is printing on the Label except one symbol "R" in one plant. we have checked in Batch characteristic and taken print preview in sp01 and pdf. In pdf and sp01, the symbol is coming. but which is not  coming to that plant printers. To that printers it is coming as "FI" inplace of that symbol : "R". program side also we have checked.

 

We have given the print in other plants also and we are not facing the issue to other plants. Based on the above analysis we are suspecting that there is an issue with that printer configuration or printer hardware problem.

 

Functional side; we have verified as opk8 transaction for printer selection to the document print, and su3 for default printer. Based on this analysis understood that from functional side we can do only assignment of printer name to print the document and default setting of the printer to print the Document.

Basis people also checked and they are saying some printer issue.

 

Other than this; is there anything need to check from functional side  and let me know the root cause for this.

 

let me know the printer integration with pp or vc.

 

i am attaching the screenshot of the issue. please guide me.

 

 

 

Mastan.Label.png

thanks.


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