Dear expert,
I have 2 problems about IT2006 deduction. Appreciate if you can advise on the cause and solution.
1. Double deduction.
In overview screen, deduction shown is 128 hours which is correct. But, when I checked on the details of deduction, total shown is 216 hours. From the absence list, I found that system deducted twice for some records which lead to incorrect deduction. This incorrect deduction also reflected in portal.
2. Quota deduction not refresh.
In the beginning, employee has 28 hours on quota deduction. Then he apply2 leave requests and get approved. These 2 approved leaves had been stored into IT2001 at the same time. After 1st leave request been stored to IT2001, the quota deduction changes from 28 hours to 40 hours. By right, system should look for other available quota to store 2nd leave record. But, system did not do so. System still continue to deducted from aforementioned fully deducted quota. Refer back to the logged report’s old field column, system seems like ignoring deduction that had been made for 1st request.
Hope to hear from you all soon. Thank you.
Best regards,
Ling