Hello Experts,
Currently, we are having an issue where one order item is being forwarded to incorrect organization as it is always being forwarded to receiving agent's first assigned organization in cases he is assigned to multiple organizations (as shown below). For this to be resolved, we have to determine the index of selected entry from the dropdown field. Please advise how this can be done.
The dropdown field (ForwardTo) is defined in the view above as follows:
Thank you.
Regards,
Jay Mercurio