Hi experts,
we are facing a strange issue.
When creating an opportunity in CRM WEB UI,
after entered the product and quantity, the customer are requested to enter the "Entitled price"(YBPD).
The initial value of of "Entitled price" is 0. If I saved the opportunity without entering the "Entitled price".
The attributes of condition type YBPD is like below:
Condition origin | A |
Condition control | A |
If the user entered the value,20,for example,
the system add a new condition instead of changing the existing one. Two YBPDs in the item condition list.
The normal one should have attribute value:
Condition origin | A |
Condition control | C |
While the redundant one have attribute value:
Condition origin | C |
Condition control | A |
Can anybody suggest what the problem is and how we can fix it?
Thanks.
Jerry.