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ITSM - Sent email notification on priority change

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Hello Friends,

 

I am working on SAP Solution Manager 7.1 SP14. I am configuring ITSM - incident management, I have requirement of sent automatic email notification to reporter when priority of Incident get change.

 

In standard action SMIN_STD_MAIL_REPORTER there is condition object STATUS_CHANGE, which I use to detect change in Status of incident.

 

Is there any way to find-out change in Priority and sent email to reporter.

 

Thanks,

Sunny


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