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Unable to export users without infotype 0105

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Hello Experts,

 

We have hit a bit of a strange issue when configuring LDAP extract from SAP ECC to SAP IDM 8.0. Most users can be created or updated in IDM without issue, however users without an infotype 0105 (Communication) are not extracted by the program.

 

We have configured the query to extract the following subtypes:

Query configuration.PNG

 

The program is configured as follow:

Program configuration.PNG

When executing the program, no message is reported, the screen stay open as if nothing changed.

In the VDS, no connection is logged, and no change is done in IDM. See the following VDS log, the program was started at 11:57:17:

VDS log.PNG

and here is a SQL trace for this extract:

Trace.PNG

 

As you can notice, the trace stops after the query on PA0105.

 

Doing the extract on the same user, after adding a dummy email to IT0105, resulted in a correct update in IDM, with all data  being sent.

 

Did any of you have this issue before? Do we have any workaround available?

 

Thanks,

Julien Garagnon


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