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BO 4.1 Promotion Job Pending

hi gurus,

I create a promotion job and add some reports in it. But after I click promote, nothing happened.

The history of the job remains Pending.Image may be NSFW.
Clik here to view.
Promotion_Job_Pending.png

The Last Run of the job remains NULL. The job doesn't run at all.

 

I checked the status of the servers containing the Promotion Management Services and the Promotion Management Scheduling Services.

They are working fine.

Image may be NSFW.
Clik here to view.
server_status.png

What could be the problem's root cause?

we are using BO 4.1 SP7.

Thank you!

 

Chong


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