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Mass email of customer statements in SAP B1

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Hi everyone

 

I am having a problem with mass email of customer statements via SAP B1 9.20 PL03.

 

I have set up everything as far as I can see correctly. I can email for instance a PDF of a sales order and can receive that with PDF attachment at the email address I send it to.

 

However when I go through the process of sending customer statements, it sends an email as configured to each address but will not add the attachment to each email.

 

It shows within the attachment folder that the PDF has been created for each customer, it sends an email with the details I want and my signature, but it will not add the attachment to the email.

 

Does anyone know why it would not attach the PDF?

 

attach.jpg

Regards

 

Phil


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