Hello all,
I have been trying unsuccessfully to upgrade to Design Studio 1.5 and have come to a point where I need help
My computer runs on:
Windows 7 Enterprise Service Pack 1
64-bits Operating System
Internet Explorer 11
8.00 GB RAM
I have followed the steps below:
- Uninstall Design Studio 1.4 (64 bit) client tool
- Install Design Studio 1.5(64 bit)*client tool as Administrator
- Installation runs with no problems
*I have tried installing also the 32-bit version, with the same result)
Problem
When I try to open Design Studio I get a user interface that looks incomplete:
an it's unresponsive (clicking on New Application or Open Application does nothing)
When I kill the DS Task I get this error message:
which seems to hint a Java or Out of Memory error, but I doubt that is the case.
Looking at the PAM: https://websmp209.sap-ag.de/~sapidb/012002523100008450702015E
I can't see any reason for the installation to not work (there is no reference to a minimum RAM memory requirement)
I have checked and I seem to have Java Version 1.8 installed
Design Studio (64-bit) 1.4 worked with no problems
I wonder where would I find logs for this installation?
Any help or pointers are appreciated
Regards
Carlos