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Standard BAPI/RFC for Search Knowledge Article in Knowledge Management-Interaction Center

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Hi All,

 

I am not from SAP CRM, but I am using CRM Web UI to maintain Knowledge articles. Now I want to know where in the backend this data is getting saved. Which table ?

 

Also as this is a standard process introduced in CRM 7.0 . I want to know, if standard bapi/ rfc is available for the same. If yes what is the name .

 

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Regards,

Tejas Chouhan


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