Can't create sales order for a customer

Hi all,

I am trying to create a sales order for a custormer . Once I enter all the data and click on save . I keep getting this error message

"No configuration found for this distr.channel/ order reason combination Message No . ZSD_VTWEG002 "

I have checked alll relevany threads and there is nothing related to this error. Please any input or help on how to resolve this type of error will be highly appreciated.

Thank you.